Why Choose Coaching, Mentoring & Career Development for Success Training Course?

The Coaching and Mentoring Course equips professionals with the practical skills, frameworks, and confidence to coach, mentor, and develop others effectively — while also advancing their own career growth.

This course goes beyond theory. Delegates work through established coaching models including GROW and PEDICR, develop advanced communication skills, and practise conducting real coaching and mentoring sessions. From distinguishing between coaching, mentoring, and counselling, to managing workplace conflict and building career development plans, every module is grounded in direct application.

What sets this course apart is its dual focus — building the capability to develop others while also giving delegates the tools to take ownership of their own career trajectory through SWOT analysis, talent management principles, and the 70:20:10 learning model.

Whether you are new to coaching or looking to formalise your mentoring practice, these coaching courses deliver structured, immediately applicable skills for lasting professional impact.

What are the Goals?

The Coaching and Mentoring Course is designed to develop well-rounded professionals who can lead coaching conversations, build effective mentoring relationships, and create the conditions for sustained individual and organisational performance.

By the end of this course, participants will be able to:

  • Distinguish between coaching, mentoring, and counselling and apply each appropriately in the workplace
  • Apply key coaching models including GROW and PEDICR to structure effective coaching sessions
  • Use advanced communication skills — active listening, effective questioning, and non-verbal awareness — in coaching and mentoring contexts
  • Conduct structured coaching and mentoring sessions with confidence and professionalism
  • Design and support corporate mentorship relationships — both formal and informal
  • Apply learning and development principles including the 70:20:10 model and Honey & Mumford learning styles
  • Develop personal career plans using SWOT analysis and talent management best practices
  • Identify and address common workplace issues including conflict, counselling needs, and organisational readiness
  • Build and support Employee Assistance Programmes (EAPs) and workplace counselling initiatives
  • Create a personal action plan for applying coaching and mentoring skills back in the workplace

Who is this Training Course for?

The Coaching and Mentoring Course is designed for professionals who lead, develop, or support others — and who want to build structured, effective coaching and mentoring capability alongside their own career development skills.

This course is suitable for:

  • Managers and team leaders responsible for developing the performance of their teams
  • HR professionals and learning & development specialists designing or delivering coaching initiatives
  • Mentors and coaches looking to formalise their approach with recognised models and frameworks
  • Organisational development professionals building mentorship or EAP programmes
  • Senior professionals transitioning into coaching or mentoring roles within their organisations
  • Talent management specialists supporting career development and succession planning
  • Professionals at any level seeking structured tools to take ownership of their own career growth
  • Anyone responsible for managing workplace conflict or supporting employee wellbeing

How will this Training Course be Presented?

The Coaching and Mentoring Course is delivered through an interactive, experiential learning approach where delegates do not just learn about coaching — they practise it. Each day builds progressively, from foundational coaching skills through to mentoring, learning theory, and organisational application.

Live coaching and mentoring session practice is built into the course, giving delegates real experience applying frameworks before returning to their organisations.

Delivery methods include:

  • Instructor-led sessions introducing coaching models, mentoring frameworks, and communication techniques
  • Coaching skills assessments helping delegates identify strengths and development areas from Day 1
  • Live coaching practice sessions applying GROW and PEDICR models in structured exercises
  • Active listening workshops using the SOLER model to develop deeper listening and questioning skills
  • Mentoring session simulations allowing delegates to practise formal and informal mentoring relationships
  • Career development exercises including personal SWOT analysis and career planning activities
  • Workplace conflict management sessions exploring how coaching approaches reduce and resolve conflict
  • Personal action planning ensuring every delegate leaves with a clear, individual application plan

The Course Content

  • Types of Workplace Coaching
  • Distinguishing between coaching, mentoring and counselling
  • Key coaching skills for effective performance
  • Assessing coaching skills
  • Meeting ethical guidelines and professional standards
  • Introducing Coaching Models - PEDICR & GROW
  • Understanding self & others - personal communication styles
  • Importance of Active listening
  • SOLER Model for Active Listening
  • Effective questioning techniques
  • Language - verbal and non-verbal
  • Consolidation - Conducting a coaching session
  • Objectives and benefits of mentoring
  • Corporate mentorship programs
  • Most commonly used techniques among mentors
  • Mentoring relationships: formal and informal
  • Pitfalls to be avoided for effective Mentoring
  • Consolidation – Conducting a Mentoring session  
  • Understanding human development and learning
  • The 70:20:10 Model
  • Learning Styles – Honey & Mumford
  • Best practices in career development
  • Developing your career SWOT
  • Career planning & Talent Management
  • Common workplace issues
  • Developing workplace counselling programs (EAPs)
  • Managing Workplace Conflict
  • Coaching to address and reduce conflict
  • Assessing Organisational Readiness for sustainability
  • Personal Action Planning

Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course
  • This program has been pre-approved for 25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). 

Accreditation

HRCI

The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

In Partnership With

Anderson Copex Coventry

Do you want to learn more about this course?

Register now or contact our team to discuss schedules, delivery formats, and customised options.

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Frequently Asked Questions

Common questions about our training courses

Delegates will learn and practise two established coaching models — GROW and PEDICR. Both are introduced with clear frameworks and then applied in live coaching sessions during the course. Participants leave knowing exactly how to structure a coaching conversation and guide others toward meaningful outcomes.  

Yes. One of the first things the course addresses is the clear distinction between coaching, mentoring, and counselling — explaining when each approach is appropriate and how they differ in purpose, structure, and relationship. This clarity helps delegates apply the right approach in the right context within their organisations.  

Yes. Day 5 addresses common workplace issues including conflict management, and specifically covers how coaching approaches can be used to address and reduce conflict. Delegates also learn how to assess organisational readiness and develop workplace counselling programmes, giving them a broader toolkit for supporting employee wellbeing.  

A full day is dedicated to advanced communication skills — covering personal communication styles, active listening using the SOLER model, effective questioning techniques, and verbal and non-verbal language. Delegates develop the communication awareness and skills that underpin every effective coaching and mentoring relationship.  

The learning and development module covers the 70:20:10 model, Honey & Mumford learning styles, talent management best practices, and career planning frameworks. Delegates leave with practical tools to support both their own career growth and the development of the people they manage or mentor.  

Delegates will return to their organisations with structured coaching and mentoring skills they can apply immediately — conducting more effective one-to-one conversations, supporting team members' development more deliberately, and using proven frameworks to address performance and career development challenges with greater confidence.  

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